The world has endured a series of disruptive events, and the pandemic has taught valuable lessons that warrant permanent changes in the business landscape. Powerful technologies like cloud applications have become one of the most prominent forces driving business continuity which enable remote work and e-commerce. 

Active approaches regarding the nature of cloud applications driving business continuity have taken an uprise – instilling a glimmer of hope and confidence in the uncertain economy. Employing a Terminal Operating System (TOS) which inherits pure cloud characteristics, has made large-scale remote work possible. As a result, virtual environments have fended off staff layoffs and even help employees cut on expenses typically invested in commuting, laundry, eating out etc. Native-cloud applications award a dual benefit for employers as well, as they can continue to commit and secure supply chains. However, working from home, let alone, adopting a true cloud TOS is still a very new concept in the maritime and container industry. Aside from the most obvious advantage of a true cloud TOS offering work from anywhere at any time, it has fueled business survival by highlighting new and more efficient routes to working. 

Cloud computing has taken prevalence in most sectors as companies across the globe leverage its capabilities to navigate through uncharted waters and progress forward. A breakdown of ways it has developed a better alternative for conducting business involves:

• Shortening the project lifecycle

The timeframe of business remodelling from initiation stages to closure typically concludes over six to eight months. However, given the pandemic enforcing several challenges upon businesses, COVID-19 proved enterprises can pivot with accelerated speeds and adapt to changes over just a matter of weeks. It has challenged numerous leaders to re-evaluate their workflows and think about the speed of adjustment to save on their project budget.

Businesses with established cloud infrastructures supporting a smaller scale of remote work were able to transition into a larger scale with more ease compared to companies which lacked the facilities to accommodate the unprecedented changes. As a result, there is a more substantial focus on automating processes and inducing agility in processes by going cloud. 

• Communication

Accessing data in real-time is equally vital as maintaining information flow between all layers of management. Operational transparency and visibility go hand in hand with communication. Cloud tools like Zoom and Microsoft Teams have emerged to facilitate meetings and conferences in a period where face-to-face interaction is considered dangerous. In a bid to move forward and ensure communication channels strengthen operational visibility, terminal executives need to employ software infrastructures that are purely in the cloud.

• Learning to predict the future

An established cloud infrastructure presents a foundation for proactivity – a massive benefactor in this rapidly changing environment. If manufacturers, ports, and terminals alike knew about shortages in PPE and spike in blanked sailings, would they have increased production in advance to meet demands? Operating on the cloud can offer powerful benefits due to its ability to process external data such as news feeds from multiple countries and analyse trends on a real-time basis. Pure real-time data will facilitate a dynamic response to significant events in the future and overall better decision-making.

• Facilitating long-term outcomes

Thousands of businesses that once relied on direct face-to-face sales or methods of operating have now invested in building a cloud platform. Realizing the advantages of working from home and extending reach to a worldwide audience has convinced industries to evolve into e-commerce businesses. As a result of employing cloud-native applications to power e-commerce and typical operations, it will help drive a significant rate of sales going forward. The container handling industry and maritime industry have experienced a considerable reformation in the past few months as evaluative factors now prioritize agility, cost-efficiency, environmentally sustainable, responsive to change, etc.

The world has experienced the highest level of change since the global economic crisis. At the same time, resilience and perseverance performed in the initial stages of the crisis played a tribute to the quality of the organization. So far, we have seen businesses achieve incredible outcomes, reinforced in their ability to adopt innovative technologies quickly, and leverage its power.

A key takeaway of staying viable in this continually changing environment requires businesses practising agility and being swift when reacting to unanticipated circumstances. Therefore, having the cloud foundation as a platform of stability builds confidence in the ability that we will have to continue to meet challenges, now and in the future.

“Indonesia to become a digital powerhouse in Southeast Asia” – Tim Synan, head of Google Cloud Southeast Asia.

One of the largest cloud providers in the market, Google Cloud, launched late June in Indonesia. The tech giant will develop its base for cloud computing in Jakarta to accommodate the country’s stark rise in the use of digital technology. The move is a significant step forward into the fourth industrial revolution, creating the massive potential for economic growth and digital innovation for businesses who previously did not have the opportunity to do so.

“A lack of local cloud infrastructure has been a traditional barrier to cloud adoption in Indonesia, but we’re changing that with the launch of our Jakarta cloud region,” admits Rick Harshman, managing director of the Asia Pacific and Japan at Google Cloud. 

Late adopters of disruptive technology will finally have access and use this platform to globalize their business. RBS sees this news as an incredible movement drawing us closer to achieving our overall vision for marine terminals. Continuous knowledge sharing with our customers has proven a cloud-based TOS is the first step to creating astronomic growth for this industry. With the cloud making a breakthrough in Asia, TOPS cloud will empower enormous reductions in expenses so terminal operators will achieve maximum value in operational and financial aspects. Securing this future-proof strategy will set your terminal, regardless of size or container throughput, ahead of your peers.

Several terminals worldwide have become bankrupt due to a lack of or from refusing technological advancements. A cloud TOS is the best means for a market exposed to constant changing conditions since upscaling, or new system integrations will be an extended module of TOPS Nube TOS. Terminals with an on-premise solution are more than ever at risk of becoming inept at innovation if they do not consider moving their IT infrastructure into the cloud. There is nothing better than knowing that you will not only survive a wave of growing competition but thrive

The likelihood of returning to former business practices grows more elusive as the pandemic proceeds to strain consumer behaviour. At least until a vaccine develops, online commerce will subsist as one of the most significant drivers of the global economy. Meanwhile, business models which rely on offering services must proactively adapt to changing markets and new government regulations. As a result, many affected industry stakeholders have converged with innovative technologies like cloud solutions.

Service-oriented businesses bear the most impact due to the nature of operations which cannot transform into a digital workspace. Consequently, the ongoing crisis exposes deep flaws embedded in rigid system infrastructures which require reconfiguring to ensure business continuity. Supply chain visibility and operational transparency have crumbled at the weight of the pandemic, creating congestion and bottlenecks at a rate unforeseen. Consequently, ports and terminals operating under an inflexible Terminal Operating System (TOS) may have encountered warehouse clogs, disorderly truck management, limited yard space, and exhausted more resources than anticipated. Therefore, a new mindset embracing technologies is critical for this day and age, especially moving forward.

During this unprecedented period, cloud solutions combined with the internet have proven to be the most exceptional facilitator, allowing both operations and individuals to continue communicating and working. Video conferencing, as well as collaboration tools, have paved a new avenue which may transcend well into the future and become standard business practices to save on resources and free up capital spent on travel. Two-thirds of respondents participating in Deloitte 2020 survey, continued working during the peak of the pandemic due to IT infrastructures supporting a virtual workforce. Similarly, expenses usually invested in commuting, clothes, and dry cleaning dramatically reduced, which built an employee appetite to proceed to work from home. Therefore, a TOS operating purely in the cloud can add substantial value and flexibility that is necessary for unpredictable times.

Cloud technology is also taking industry prevalence for increasing visibility within global supply chains. Economies spanning across nations are at risk of collapse amidst this pandemic, particularly with ports and terminals operating manually. Autonomy has been highly encouraged by governments to strengthen information and communication flow which has highlighted the cost-benefit and opportunistic functionality offered with a true cloud TOS. Information and communication are core business components and implementing a system governed on a cloud architecture will grant operators the flexibility to work from anywhere at any time, adhering to recent physical distancing restrictions on-premises.

The hyperdynamic COVID-19 has caused tumultuous events to unfold, cornering businesses and operations into unfamiliar grounds. For a long time, the industries involved with the supply chain and logistics have adhered to traditional methods, which has proved to be detrimental as it can no longer sufficiently respond to the downturn of economic health. The operational flow will continue to suffer a dear amount if authorities fail to emerge from complacency and accept some technological innovations like AI. Therefore, the implementation of a consistent and ubiquitous framework is necessary to deliver best-practice measures to protect the livelihood, wellbeing, and safety to both individuals and businesses.

Achieving a consistent industry-wide solution requires diligence and patience. Technology is continually evolving, and although it may impose significant changes, it is a sustainable approach offering long-term benefits that provide reliability and stability in unprecedented events. However, to ensure the best performance derives from an AI application:

1. TOS must operate on a true real-time architecture that enables both shared memory and in-memory processing.

2. TOS can move operations in the cloud to achieve maximum flexibility, as well as implement optimization and automation tools to strengthen AI capabilities.

3. TOS must operate in a single server infrastructure for consistent and instantaneous data flow.

Although tactical planning consists of smaller short-term steps to reduce immediate impacts, you cannot remedy a problem of global magnitude with a temporary solution. Therefore, it is crucial to practice precaution and evaluate product specifications against your criteria before implementation. More substantial due care must be employed to keep an open mind and leverage optimal levels of such an incredible innovation. Technology advancements no longer connote a downturn of investments or revenues, but rather, has risen as a catalytic force that fights economic contractions.

Artificial Intelligence (AI), at its full potential, can help solve the world’s most significant challenges. Its promises to synthesize, analyze, detect patterns, develop insights, and determine predictions across various dimensions, beyond human capacity is what truly makes us marvel at its constructs. The idea that AI can apply across all industries ranging from health to supply chain further endorses its rising endearment. However, before the world can progress from machine learning into deep learning, it will only prove useful if the foundation already embeds the core blocks required in its current infrastructures and system architectures.

Why is AI relevant to the maritime and container industry?

Nations worldwide have now entered a low-growth economic reality, and the impacts of the worldwide pandemic that were not immediately obvious are now gradually coming to light. While some shipping liners and ports have projected a positive Q1, the epidemic has declared a pandemic in March. Consequently, reports generated for January to March are not accurate indicators, and we are likely to foresee a stark change in results for Q2.

Global trade relationships have had to readjust and implement new reforms to respond to the dwindling supply as crucial players of the supply chain have had to disconnect since the financial burden is too much to bear. Blank sailings, low cargo volumes, and a stark drop in consumer demand are a few of the many impacts ensued from the pandemic. Port authorities overwhelmed at the limited resources on-hand and forced to navigate through such unprecedented events have called for an imminent introduction of technologies like AI.

How can AI help achieve goals and visions?

AI may well be our savior, guiding us to answers we have been struggling to construe. Gathering data is an easy task; it is making sense of the masses of data that proves to be a challenge. Now that the world is adopting a more liberal approach towards technology, AI is gradually gaining traction and will soon deploy more intelligent integrated tools that combat problematic areas within operations. The availability in computational power doubling every three and a half months allows software providers to expand on AI applications and close the gap to achieving deep learning.

Port and terminal operators can heighten operational visibility by introducing predictive analytics. It is a subset of AI that resonates with machine learning and contributes significant value to TOS operators by determining the possible scenarios when dealing with bottlenecks and supposes the best alternative while factoring in specified parameters. Processing the data, then learning, and devising predictions at a magnitude and detail level impossible for an individual human to comprehend, inherently achieves optimization in operations, processes, and resources – something all ports and terminals desperately need in this time of uncertainty.

AI capacity broadens from its ability to draw on a substantial database of scenarios instantly, develop responses to questions, and devise a decision or device that can challenge a way that a human cannot. Its ability to naturally learn from previous answers, and continually improve its learning approach to meet requirements, further reinforces the power of AI. If this is the beginning of AI, imagine the possibilities as it progresses…

All industry experts in the supply chain have been enduring significant hardship in this time of ordeal. However, this period has warranted many valuable lessons that will only drive resiliency and strengthen strategic plans. It is also crucial to note that given the crisis, the available pool of resources has depleted to meet the new level of demands, forcing ports and terminals to cultivate or make further adjustments to their strategy that will drive optimum performance.

Given the current and unprecedented circumstances, ports and terminals are struggling with lessened cargo flow and the reduced size of personnel. In response, the industry has investigated the potential of Cloud TOS and automation. 

A cloud environment that can support TOS users working from home without compromising security has taken a more profound interest. Strict quarantine social distancing measures have compelled port and terminal executives to realize this digital transformation previously dismissed. Similarly, automated CHEs will rise in the upcoming years to reduce costs and errors while maximizing return on investment. Therefore, we can anticipate a positive outlook on advancing technology as port and terminals become accepting of the Cloud TOS combined with automation.