Menu Close

The Importance of Real-time in a TOS

Learn the greatest tips to achieving better results for now and the future as we cover: What is it? Why it matters? How to detect a forged real-time TOS?

Real-time Architecture Enabling Shared Memory and In-memory

A true real-time architecture offers numerous opportunities for ports and terminals to achieve and innovate.

Rethinking Performance Management Post-Pandemic?

A KPI management tool may not have appealed to you before but it is definitely something you should consider now.


Highly volatile markets and constant fluctuations in environments highlight the criticality to exercise decisions devised from real-time data. These notions concern vital players of the supply chain as they cannot afford to partake in any mishaps due to the increasing constraints narrowing accessibility to resources and liberty to make mistakes. Real-time information, as a result, has become increasingly valuable as it serves as the foundation for a reliable system. Ports and terminals across the globe prioritise implementing safer practices in tandem with effective collaboration. This type of framework is possible when information collected, updates continuously; right from gathering data to the container handling equipment executing work instructions.

To limit a potential downturn, distinguish a pure real-time architecture from transaction processing. A common misconception assumes information obtained from the source at its current time as real-time. However, these semantics stray further from the true meaning of real-time since the data collected at the starting point can reform or change entirely once the system has inferred a plan or work instruction. The planning process broken down into simple steps include:

  1. Gather/input
  2. Process
  3. Decision-making/output
  4. Execute

Real-time data in its true meaning remains dynamic and is always in its most updated state, despite the stage of planning. Therefore, decision-making is agile and will always factor changes to reflect the status of the information collected. Pure real-time software has specific components and unique architecture which allow it to serve as a foundation for easy integration of further innovations.


What is real-time? Distinguish between transaction processing (forged real-time) and true real-time.


Improved decision-making abreast enhanced operations implores the need for real-time. Only then can accuracy and precision derive from the decisions made within a terminal. However, building a real-time connection without understanding the very depths of its architecture, represses an accurate depiction. It is vital to differentiate from true real-time and forged real-time as it will assist in identifying key problem areas terminal operators currently face.


A system architecture purely in real-time can strengthen and cultivate a platform open to limitless capabilities. TOPX Expert, a graphical container planning, monitoring, and control system has accomplished an accurate depiction of a real-time architecture which has made shared- and in-memory possible. It has primarily served as the foundation for expanding capabilities into new horizons like Automation in the Cloud, the Cloud itself, and Artificial Intelligence. Due to recent events compromising existing practices and frameworks, RBS has realized greater importance to sustaining an authentic real-time architecture for efficient communication and optimization in all terminal aspects.

TOPX Expert is a proven solution and reputable for being true to a real-time architecture that can facilitate startups ready for operation with virtually zero wait time. A comprehensive TOS solution immediately loaded upon startup is credited by the single server infrastructure enabling shared memory. These conventions starkly contrast against traditional TOS’ which generally requires gathering and downloading data from multiple servers then re-uploading the information once an action is confirmed.

When more data is necessary for planning, the steps for information retrieval will take longer. This directly proportional relationship mirrors transaction processing as it incurs a static and sequential queue of work instructions and renders more extended periods of execution due to completing one task at a time. Consequently, data is also likely to become obsolete by the time CHEs receive these work instructions as vessel data or container data can change at any stage of the planning process. Further complications arise from decisions derived from fragmented data as it not only is liable to numerous errors but can accumulate into problems which enforce strategies criticized for its resource-intensiveness.

However, shared memory maintains data integrity and data interoperability while in-memory immediately loads all windows previously worked on in the last TOPX Expert session. All steps taken for downloading and re-uploading is eliminated with in-memory, accelerating data processing to grant greater control for better decision-making. From this architecture, collaboration on tasks is possible, dividing the total workload into smaller and manageable tasks. Flexibility in planning is also a result of TOPX Expert sustaining a combination of real-time, shared-memory, and in-memory processing. Faster task completion rates inherently evoke an enhancement in operational efficiency.

Time is a standard metric used to measure performance and degree of efficiency in terminal operations. RBS dedicates immense efforts to developing software that addresses the complete operational spectrum, using time as the most valued factor shaping the architecture and overall infrastructure of the TOS. By fulfilling time value requirements in TOPX Expert, processes, and operations streamline, which result from shared memory instigating faster startup times.

Real-time processing ultimately strengthens the infrastructure of TOPX Expert in accelerating the benefits of increased workflow and data sharing. Therefore, the differences depicted from transaction processing requiring micro-planning is incomparable with real-time processing as it enables shared memory for macro-planning, allowing terminals to experience higher cost savings.


Performance for industry stakeholders has struggled to meet desired targets, both operational and economical, due to the ongoing chain of unprecedented events. Underperformance has been the result of changes in a combination of labor costs, compliance costs, and logistics costs incurred from the movement of goods during the pandemic.

When dealing with different challenges, naturally, detecting the source of the issue can be difficult. Therefore, early identification of potential downturns is extremely valuable in times of uncertainty. Introducing a Key Performance Indicator (KPI) management tool to analyze the current activity will offer instant oversight on key figures of the core business areas of the terminal, covering all assets of waterside and landside operations.

An immediate snapshot of terminal performance can determine areas of complications and facilitate decision-making for resource planning, which helps achieve optimization. The results must extract meaningful data and maintain its real-time nature even in its final output. Otherwise, charts and graphs may conjure incorrect information, and from an operational and strategic standpoint – something you definitely should avoid.

TOPS KPI tool built on a pure real-time- and cloud-architecture makes valuable information readily accessible anywhere at any given time. The interoperability between a TOS and this remote management and data analysis tool enables TOPS KPI to explain outputs in easily understandable formats such as graphs and charts. These charts facilitate detection of areas of concern, as well as, operations that are experiencing high efficiency. Fulfilling these conventions, TOPS KPI grants access to daily processes and outputs of your business, not only to ensure the terminal is running smoothly but also, to fix issues before they evolve and impact performance. However, some primary benefits that distinguish against peers include:


Data Extraction